Privacy Policy & GDPR Compliance

Last Updated: April 3, 2026

1. Data Controller

PT TELKON ONE GROUP (hereinafter "Telkon"), located at Jl. Sunset Garden No.7-8, Pemogan, Denpasar Selatan, Bali 80221, Indonesia, is the data controller responsible for the processing of your personal data.

2. Data We Collect

Through our website forms (contact, partner application, service inquiries), we collect: Full Name, Email Address, Phone Number, Company Name, and Message Content. All data is provided voluntarily by you.

3. Purpose of Processing

Your personal data is processed for: Responding to your inquiries, Evaluating partner applications, Preparing service proposals, Meeting legal obligations. Your data is never shared with third parties for marketing purposes.

4. Data Retention

Personal data is retained for the duration necessary to fulfill the processing purpose. Contact form submissions are kept for up to 2 years. Partner application data is retained for the duration of the active business relationship. Data is securely deleted or anonymized after the retention period.

5. Data Security

Your data is protected by SSL/TLS encryption, secure server infrastructure, and access controls. Data stored in our Odoo CRM system is managed in accordance with enterprise security standards.

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to: Access your personal data, Rectify inaccurate data, Request erasure (right to be forgotten), Restrict processing, Data portability, Object to processing. To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses essential cookies for basic functionality only. We do not use analytics or marketing cookies. You can manage cookies through your browser settings.

8. Contact

For questions about our privacy policy: [email protected] | PT TELKON ONE GROUP, Bali, Indonesia